Privacy Policy

Last updated: March 2026

This Privacy Policy explains how hjLabs.in ("we", "us", or "our"), operated by Hemang Joshi, Gandhinagar, Gujarat, India, collects, uses and protects information you provide when using our website at hjlabs.in. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide to us, including:

  • Contact information: Name, email address, phone number, and postal address when you fill in a contact form, request a quote, or place an order.
  • Order information: Products requested, quantities, and shipping details for quote requests and purchases.
  • Communications: Messages you send us via contact forms, email, or WhatsApp.

We also automatically collect limited technical data when you visit our website:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent (via Google Analytics)
  • Referral source (how you found our website)

2. How We Use Your Information

We use the information collected to:

  • Respond to your enquiries and provide quotes
  • Process orders and arrange shipping
  • Send order confirmations and shipping updates
  • Provide after-sales technical support
  • Improve our website and product offerings
  • Send relevant product updates (only with your consent; you may opt out at any time)
  • Comply with legal obligations under Indian law

We do not sell, rent or trade your personal information to third parties for marketing purposes.

3. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:

  • Strictly necessary cookies: Required for the site to function (e.g., shopping cart/quote cart state stored in localStorage).
  • Analytics cookies: Google Analytics 4 cookies to understand visitor behaviour in aggregate. This data is anonymised and cannot identify you individually.
  • Third-party cookies: Google Fonts and Bootstrap CDN may set functional cookies.

You can disable cookies in your browser settings. Note that disabling cookies may affect site functionality. We do not serve advertising cookies.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics 4 — website traffic analysis (Google Privacy Policy: policies.google.com/privacy)
  • Formspree — contact form submissions (formspree.io/legal/privacy-policy)
  • WhatsApp Business — if you contact us via WhatsApp, your conversation is subject to Meta's privacy policy
  • Cloudflare — CDN and security layer (may log IP addresses temporarily)
  • Google Fonts & Bootstrap CDN — CSS/font delivery

We choose partners who comply with applicable data protection laws. We are not responsible for the privacy practices of these third-party services.

5. Data Storage and Security

Your data is stored on servers in India and/or the United States (via our hosting and form processing providers). We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is 100% secure.

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Order records are retained for 7 years in accordance with Indian accounting regulations.

6. Your Rights

Under applicable Indian privacy law (IT Act 2000 and IT Amendment Rules), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected].

7. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy occasionally.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Gandhinagar, Gujarat, India.

10. Contact Us

For any privacy-related queries or to exercise your rights, please contact:

  • Email: [email protected]
  • Phone: +91 70165 25813
  • Address: hjLabs.in, Gandhinagar, Gujarat, India — 382010

Questions about this policy? Contact us and we'll be happy to help.